Shipping policy
Shipping Policy - Strength Infinity
Effective Date: February 2026
Welcome to Strength Infinity ("we," "us," or "our"). This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from our brand. By placing an order with us, you agree to comply with and be bound by the terms set forth in this Shipping Policy.
1. Order Processing Time
We strive to process and ship orders as quickly as possible. Most orders are processed within [Specify Processing Time, e.g., 1-3 business days] of receiving payment. Orders placed on weekends or holidays may be processed on the next business day.
2. Shipping Method
We offer a single shipping method for all orders within the United Kingdom:
- **Next Day Delivery:** Orders placed before [Specify Time, e.g., 2:00 PM] on a business day will be delivered on the next business day.
Please note that delivery times are estimates and may vary depending on factors beyond our control, such as carrier delays.
3. Shipping Charges
Shipping charges for Next Day Delivery are calculated based on the weight and dimensions of the items in your order. The shipping cost will be displayed during the checkout process.
4. Shipping Delays
While we make every effort to ensure prompt delivery, please understand that shipping delays may occur due to circumstances beyond our control, such as adverse weather conditions or carrier issues. We will inform you of any significant delays.
5. Lost or Stolen Packages
If you believe your package is lost or stolen, please contact our customer support as soon as possible. We will work with you and the carrier to track and resolve the issue. Please note that we are not responsible for packages once they are marked as delivered by the carrier.
6. Address Accuracy
It is essential that you provide accurate and complete shipping information. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before completing your order.
7. Returns and Refunds
For information on returns and refunds, please refer to our Returns and Refunds Policy.
8. Contact Us
If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at support@strengthinfinity.com or 0333 015 4342. Our customer support team is here to assist you.
Thank you for choosing Strength Infinity. We are committed to providing you with exceptional products and services, including a seamless next-day delivery experience within the United Kingdom. Your satisfaction is important to us.